Addison Group is hiring for a Call Center Representative in the Tysons, VA area. This position is on a contract-to-hire basis and our client is looking for a candidate to start immediately! This position is with a mid-size non-profit and is on a hybrid basis. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative and prioritize daily tasks.
Responsibilities
- Answering a high volume of incoming phone calls from customers
- Explaining and walking customers through the claims process
- Collecting and uploading documentation
- Following up with customers to provide updates
Qualifications
- Bachelor's degree or equivalent experience
- 2-3 years of progressive call center experience and handling a high volume of inbound calls
- Ability to multitask
- Proficient in Microsoft Office suite
- MUST be bilingual in Spanish
Equal Opportunity Statement
We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
